Astra Hotel Astra Hotel Almaty

Beleid van Astra Hotel

• Check-In:

  14:00

• Check-Out:

  12:00

• Geaccepteerde creditcardbetalingen:

  Visa, Maestro, American Express, Mastercard, Cash

• Information about the type of meals included in the price is indicated in the rate details.

  Meals may be limited during Ramadan.

  You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.

  Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

  Know Before You Go
  

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

  Fees
  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: ₸ 10000 per day

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.