Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.
Fee for an extra bed: 5,000 ₸ per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
A deposit of 10,000 ₸ per stay will be required at check-in to cover any potential damages.
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.
Transfer from/to airport available. Cost: 5,000 ₸ one way.
Information about connecting to a Wi-Fi network must be clarified immediately upon arrival.
Smoking is prohibited in the rooms.
A deposit is charged upon arrival.
Know Before You Go
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Crib (infant bed) fee: ₸ 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
