Information about the type of meals included in the price is indicated in the rate details.
Meals may be limited during Ramadan.
Depending on the capacity of the room booked, children up to the age of 18 can stay free of charge providing they share a room with their parents or guardians, in the existing beds.
A deposit of 20,000 ₸ per stay will be required at check-in to cover any potential damages.
You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents.
Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.