The Alana Surabaya

Beleid van The Alana Surabaya

• Check-In:

  14:00

• Check-Out:

  12:00

• Geaccepteerde creditcardbetalingen:

  Visa, Maestro, Mastercard

• Information about the type of meals included in the price is indicated in the rate details.

  Meals may be limited during Ramadan.

  Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

  Om de verspreiding van het apenpokkenvirus te voorkomen, heeft het Indonesische Ministerie van Volksgezondheid de gezondheidsscreening hervat voor internationale reizigers (zowel Indonesische als buitenlandse staatsburgers) die Indonesië binnenkomen vanaf 27 augustus 2024. Dit omvat het invullen van een elektronisch zelfverklaringsformulier genaamd SATUSEHAT Health Pass, dat op een speciaal webplatform moet worden ingevuld.

  Know Before You Go
  

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  Fees
  The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 275000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per stay

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.